FAQs
If I submit a claim online how long will it take for someone to contact me?
Within 24 hours the insured claimant will be contacted by the adjuster who will be working on your claim. You will also receive an email confirmation within 24 hours of submitting.
Who will I contact if I have a question after submitting my claim?
You will be assigned an adjuster who will reach out with their contact information within 24 hours of submitting your claim.
Why should you submit a claim to our office?
New England Claims Service strives for the best customer service experience. Keeping all parties updated throughout the process cutting down on unnecessary calls from customers to agents and carriers.
New England Claims Service follows all requirements and guidelines for every client.
Experienced and Accurate:
Our seasoned Adjusters have the knowledge and experience to handle all types of claims both first and third party.
How do we submit a claim?
Click the link above to upload or email us at [email protected]
How can I find out the status of my claim?
You can reach out at any time to the assigned adjuster via cell phone, or email provided with your claim confirmation, additionally questions can be sent to [email protected] where our adjuster support team can assist.
What is our territory?
Our office services all of New England, with adjusters holding all applicable licensing.